Saturday, September 27, 2008

OCWEN Financel-Loan Servicing HOUSE STOLEN BY OCWEN THEY OWN IT NOW I WANT IT BACK

I have read most of the reports filed and I am amazed to find out that OCWEN has done the same thing to so many people. When ocwen took over my loan I was paying $1600.00 a month payments Then they tacked on over $200.00 more a month for ins. I already had. After many calls without no response I fell behind on my payments. OCWEN put my house in foreclosure. I contacted them and got a modification. They lowered my payments to $1360.00 a month which they told me included a escrow account to pay ins. prop. taxes. They told me that this Modification would cost me $2000.00 which was hard to come up with in 2 days to save my house. After paying the mod. cost I had 20 days to come up with the first payment I was 1 week late on this payment which made me 1 week late on the other payments. After 3 months I got a letter from the county saying that they were going to sell my house for late taxes. I went down to pay the taxes and called ocwen to find out why they didn't pay my taxes out of an escrow that they got from my previous lender they told me that they used the money from that account to pay the Ins. that they added on. they told me that because I payed my taxes that I could have a 30 day extension to make my next payment. During this time they told me that I had defaulted on the modification because my payments were late. I tried to work out another modification with them and they told me that a Patti Goemaz was going to work it out. I called them a number of times to talk to this Patti Goemaz and all I got was her voice mail. My call to them on Sept.10 I was told that the house was to be sold on Sept.11 I called on Sept.11 and was told that Patti Goemaz was working on another mod. The house was sold on Sept.12 to a Representative of ocwen because no one showed up for the sale. The reason no one showed up is because the sale was not published. So ocwens rep. Got my house for $1000.00. I have left some of the details out but I think we all know that I got screwed by ocwen.What I need & we all need is some HELP! with this so maybe we can save our homes and in my case get my home back. I would sure like to know what I can do.
JimCrescent City, CaliforniaU.S.A.
from: http://www.ripoffreport.com/reports/0/376/RipOff0376467.htm

Friday, September 19, 2008

Ocwen Loan Servicing Unethical Practices/ Thiefs/ Incompetent/ Foreign Orlando Florida

Two years ago we refinanced our loan in efforts to reduce our interest rate. Instead, we were naively roped into a refinance that was eventually bought by Ocwen Loan Servicing. In addition to a ridiculously high interest rate (8.875%), Ocwen had the audacity to call us during our most recent refinance, to tell us that we were late for a payment when they in fact; the loan had been paid off in its entirety. Since the beginning of our most recent refinance, Ocwen has repeatedly, through multiple foreign customer service representatives, lied to us about sending our insurance company to the Escrow amount. Maybe because it's difficult for them to understand the English language, I don't know; however, I do know that it is NOT okay to lie about providing services that they should have followed through on and not kept documentation of our requests. Long story short, my family is waiting for approximately $950 that is rightfully ours and Ocwen refuses to issue right away. Ultimately, they are dishonest, thiefs, that are taking American jobs away from American workers! Something has got to be done!
KimberlyDenver, ColoradoU.S.A.
from: http://www.ripoffreport.com/reports/0/374/RipOff0374479.htm

Thursday, September 18, 2008

OCWEN Loan Servicing, LLCOCWEN Loan Servicing, LLC And RIchard B. Maner, PC Delta Funding and Fidelity Mortgage went bankrupt. OCWEN Loan Servicing,

OCWEN Loan Servicing, LLCOCWEN Loan Servicing, LLC And RIchard B. Maner, PC Delta Funding and Fidelity Mortgage went bankrupt. OCWEN Loan Servicing, LLC is based in INDIA. They were a federal bank in USA but our government shut them down! Atlanta Georgia

Delta Funding, the mother of Fidelity Mortgage, went bankrupt. Their doors are shut. Not one human 'mans' the office. OCWEN Loan Servicing, LLC took our payments for Fidelity, my mortgage company.During this time I filed Chapter 13. I sent in payments for 4 months consecutive; however, less than the amount due. My checks were cashed. I received a phone call, not a letter, from a man named Reid informing me that my mortgage company went bankrupt. He could not answer many questions. Although this is what he did provide: OCWEN was once a federal bank in the US. Our government shut them down due to breaking the FDIC regulations. OCWEN is now based in INDIA! They are difficult to get a hold of and seek to take property that have large equity in them. Reid explains that I would be notified by a new mortgage company. To date I have yet to hear from 'Reid' or Fidelity Mortgage via phone or in writing. Last week I receive a letter from Attorney Richard B. Maner, PC in Atlanta, GA, on behalf of OCWEN Loan Servicing, LLC stating I will be in default if I do not pay a substantial amount of late fee's and payments. The letter did not show my consecutive payments.I phoned Reid yesterday to find out my loan and about 29K other loans are not being bought in bundles. That there are not many mortgage companies that want to buy large debts. That if my loan was 100k and under possible. Unfortunately, my home has been without insurance for 4 months, as I just cannot afford it. I wonder why OCWEN did not place or demand insurance, as any other 'mortgage' or servicing company would. They are only demanding money for payments and late fee's. To whom will they pay it to? I question how can a loan servicing company represent a company that no longer exist? If my checks were cashed does that set a standard? What rights do OCWEN have?What government wants to step in and assist americans against a foreign company who already broke our laws? What Attorney would want to represent a foreign company that makes American's homeless? I would appreciate any support.
Jacqueline JacquelineTybee Island, GeorgiaU.S.A.
http://www.ripoffreport.com/reports/0/374/RipOff0374202.htm

Saturday, September 13, 2008

Ocwen Steals right out of Checking Account Orlando Florida

We had never had a single problem with our house payment, untill August 2008. We always have our payments in our checking account ready to be withdrawn through automatic debit. We have 2 loans on our house and the first has still never have a problem. We contacted Ocwen to find out what was going on, their reps. told us that the payment was posted and would go through in 24-48 hrs. That did not happen. We then contacted our bank and were told that Ocwen was using an authorization code from 2007, so, in order to protect our account they denied the funds. On August 18th 2008, the funds were withdrawn from our account by Ocwen, they apparently found the correct code and used it; and then subsequently lost the money. From that day on Ocwen MGT Co., has denied that they have that money. We have bank statements, and documents, from the main Credit Union office in Calf., that clearly state exactly what had taken place. We faxed all of this info to Ocwen and they still deny that they withdrew these funds. We contacted a mortgage lender to see if she could help us, the first thing she told us was that she was prity sure that Ocwen was going under. We brought all of our accumulated paperwork, she saw what was going on, Ocwen argued with her and then would not talk to her. The Customer Service Supervisor would not talk to her. We are basically up the creek without a paddle. I have done everything I can possibly do to wright this wrong, and still have no answers. Ocwen stole that money out of our checking account and will not take responsibility.
JdCold Springs, NevadaU.S.A.

From: http://www.ripoffreport.com/reports/0/372/RipOff0372678.htm

Friday, September 12, 2008

Ocwen Mortgage - Insurance Scam Forced Insurance Policy on a Covered Mortgage Orlando Florida

My mortgage was covered under a personal policy, through Escrow, for hazardous and flood conditions, for a total of $1300 a year, from October 2006 to October 2007.In April 2007, OCWEN forced an insurance policy for Hazards ($1357.74) and a forced flood insurance policy ($846.62) on my loan, which was already covered. This raised my automatically debited payment a total of $183.70 a month.When I contacted OCWEN, I was transferred and referred between ESCROW and INSURANCE Departments with no answers or resolutions. They did not renew my personal policy, for $1300 a year in October 2007. I got new quotes in November 2007, they never paid the premium. In March 2008, I CLOSED my bank account because OCWEN would not stop the auto pay, for the incorrect amount. In April 2008, the mortgage was sold to Greentree. I have been working with Ocwen and Greentree now for almost SIX MONTHS and still do not have the payments and escrow correct. I have detailed my taxes & my insurance policy total, along with the P&I on my mortgage, and yet Greentree can not seem to reconcile my ESCROW account because of OCWEN's FORCED INSURANCE POLICY.
At wits end!
RebeccaKeithvile, LouisianaU.S.A.

from: http://www.ripoffreport.com/reports/0/372/RipOff0372285.htm

Tuesday, September 9, 2008

Ocwen Financial Ways to Hold Ocwen Accountable, Straight Up Info, Take It Or Leave It

Here's a few more contacts for you to voice your concerns. Start here with contact numbers and names. Beat their phones down and their emailsOcwen Consumer Ombudsman at (800) 390-4656 or OmbudsmanWilliam.erby@ocwen.com - 561-682-8520ronald.faris@ocwen.com - 561-682-8560scott.anderson@ocwen.com - 561-682-8913call into the switchboard at 407-737-5000 and ask for other members of upper management email and phone numberThe best way to get Ocwens attention is to call anyone above or below at the following companies that either supply Ocwen with your accounts or rate Ocwens performace and tell them how bad a job Ocwen is doing. Tell the companies that originated your loan how bad India is screwing up your account, terrible communication, lack of follow up, 5000 Indians, 5000 different answers etc... Tell the rating agencies that drive Ocwens stock price how bad a job Ocwen is doing. Again, Ocwen doesn't wake up every morning and say 'Now how can we screw our 400,000 accounts today'. Reminder, Ocwen makes more money via your performing loan vs a non performing loan, called an interest payment. Ocwen doesn't not intentionally or deceitfully try to break the law. They're just completely stupid via INDIA and upper management that can't settle into a consistent way of doing business. Everyday upper management wakes up and asks themselves how to make more money and they try different rules and regulations, internally, and hope that rules and regulations don't violate any law. Lehman Brothers - Richard Fuld Jr.Fitch - Thomas Crowe at 212-908-0227 or Kathleen Tillwitz at 212-908-0239Standard and Poors - Richard Koch - 212-438-2513 or John Bartko - 212-438-7368Moodys - Fern Wang - 212-553-4621MorningStar - ?Try also - Credit Suisse Bank - If these numbers don't work, call 411 for updated info but call the decision makers about your issue.Check Ocwens stock price - Pathetic - Ocwen stock price from 3.55 in 03 to 15 in 2006 back down to 4.65 in 2008. Erby will say, Well this and that, market conditions, economy, blah, blah, at the end of the day, little anticipation of your needs and his mismanagement which funnels down to his incompetent managment team.As a reminder, Ocwen is a skeleton crew in Orlando, FL, under 125 employees. Intuit - AKA Quickbooks supports takes up the entire top floor and over 1/2 of Ocwens bottom floor. They are also leasing out additional space that Intuit can't occupy. Most of Ocwens foreclosure reps are now in West Palm Beach, FL. India is your biggest liability if your loan is at Ocwen. Reminder, tell the Ombudsman or a manager to raise the USAO flag so that calls to you and from you will route to the US NOT india. And don't take Ocwens excuse that calls will still route to India whent the flag is raised, the call won't. Also tell a manager to place 'USA calls in and out only' in the comments screens on the front screen. Tell your congressman to mandate all calls about a mortgage stay in the US. Site communication, privacy and security of your SS#s and personal data in a foreign country as reasons to keep your accounts in the US. As far as the last comment made on 02/28 about why Ocwens doors are still open ?I can answer that, they don't blatantly break laws but they are sloppy with their rules and constantly changing processes. India and the US communication is extremely weak. What a US agent and a homeowner can discuss normally, is foreign to an Indian, they don't have a mortgage system in India. They are learning on the job with your loan and their turnover is very high. Read my original email from 09/03/2007. They aren't crooks, they're just aren't very smart and you pay for their mistakes. When you have a delay in some sort of processing, It's India, when your payment is posted correctly or on time, It's India, when your payment is lost, It's India, when your fax can't be found, it's India, when your payment is sent back, It's India. As for your complaints on this site. Waste of your time. Your time will be better spent when you begin complaining to rating agencies and the companies that supply Ocwen their loans. Don't complain to the originator of your loan, complain to the lenders company president. A few of the companies that feed Ocwen their loans are New Century, Delta Funding, Lehman Brothers and a host of others. Ask you lender who they farm out your loan to for servicing. Spread the word far and wide. The only problem with you sounding the alarm is that there are so few of you. Keep in mind, Ocwen services about 400,000 accounts. There are about 1300 complaints on this site. 4000 complaints are only 1%. So all you combined are less that .25 of 1 percent. But if you all call rating agencies, mortgage lender presidents, the BBB etc... you might get a more favorable response. As for the main way to get Ocwen off your back. Pay your mortgage payment on time. A forbearance plan is a priviledge not a right. Basic Forbearance Plan 101. If your payment is 100.00 and you are behind 1 month, How do you make up the payment ? Pay an extra 50.00 over 2 months, or an extra 10 over 10 months, but until your missing payment is accumulated and then utilized to complete the missing payment, you do pay a late charge, but that's better than loosing your home. Ocwen doesn't want your home. Most of you have deferred maintenance needing attention, you may live in a bad area on and on. Ocwen doesn't want the hassle of carrying your homes cost until sold. They want you interest payment. They are rated as a servicer based upon delinquency. Ocwens infrastructure is weak at best. They are constantly changing, never, never letting their process settle or gain strength before changing again. All this does is to keep the employees off balance and compromise the servicing of your loan. Ocwen calls Six Sigma constant process improvement, but at the end of the day, every conversation splinters the effort of servicing your loan that much more. If you read back years ago, you can find many posts from Robert the crybaby in Crestline California and Marlene the motormouth from Miami, FL. The worst homeowner that didn't understand the process of loan servicing was Kweku - (puke-up) Hansen. These 3 main whiners were the worst. They don't have a clue how the home they own became theirs or their responsibility once they signed on for the loan. Make it a point to educate yourself on homeownership responsibility. You have a responsibility to repay what you borrowed. You didn't sign a promise to pay.... unless this or that happens in your life including medical issues, loss of job, economic conditions or even if you croak. Ocwen is terrible as a loan servicing company, but you signed a promise to pay. They are governed by what you signed per the companies that assign loans to them. So, quit your complaining and pay what you owe on time.I'll address any issue from anyone, if you don't pay your mortgage payment for whatever reason, you are guilty. Unfortunately, I still have to audit Ocwens processes and screwups and I'm still amazed at the ineptitude but still not excuse for your lack of prompt payment. Ocwen Facts of LifeWest Palm Beach, FloridaU.S.A.

From: http://www.ripoffreport.com/reports/0/327/RipOff0327262.htm

Thursday, September 4, 2008

OCWEN LOAN SERVICING LLC verbally abused on monthly basis by loan representative- called before payment was even due

Every month before our payment due date, we would received abusive and threatening phone calls from a loan representative assigned to our account. He was always demanding that we make our payment via western union and would continue to call until we gave him the confirmation numbers. We were told that if payment wasn't received before close of business on the due date, default paperwork would be submitted and penalties fees would be assessed. This person was very unprofessional, rude, and intimidating. Everytime I would bring up questions regarding the 5 day grace period, heated words would be exchanged to the point that I usually hung up. I was so glad when our loan was transferred. I recently checked my credit report and noticed that Ocwen is scheduled to continue showing on my record until Nov 2013, although the loan was transferred to another lender in 2001. Which I find curious.
Ganellepost falls, IdahoU.S.A.

from: http://www.ripoffreport.com/reports/0/369/RipOff0369582.htm