From: http://www.ripoffreport.com/reports/0/319/RipOff0319587.htm
I sent a partial mortgage payment in the form of two separate checks in December of 2007. Both checks have the account number written on them for proper payment publishing (I have to mortgage accounts with this company). Instead of Ocwen posting the payments to the correct accounts they posted it to one account. I found this out after they claimed to have no record of payment for the larger mortgage. I contacted my bank which gave me documented proof that Ocwen did indeed cash both checks. The bottom line is that they refused to correct their mistake, and now I have to pay a month of back mortgage payment that was made current in January 2008. I even filed a complaint with the BBB of Florida. Ocwen claims that I should have sent in the payment stubs. I would like to know where it is written in their policy that not sending in payment stubs gives them the right to rip people off. I still have all the documents to prove my account was current. As of now I'm trying to catch up AGAIN!!!
Starr
New Castle, IndianaU.S.A.
Showing posts with label Ocwen checks. Show all posts
Showing posts with label Ocwen checks. Show all posts
Thursday, March 20, 2008
Saturday, January 27, 2007
Complaints against Ocwen
From: http://www.complaints.com/2006/august/28/_6868.htm
OCWEN Loan Servicing, LLC
PO Box 24737
West Palm Beach, Fl 33416-4737
What:
Home Mortgage Loan
Why:
This is a complaint against OCWEN for there business practice that everyone who has them to be aware of. Ocwen is known for holding a payment until the day after the grace period so the consumer gets charged thier late fee! ($17.85 for mine) They DO NOT tell you at all so they can then start the foreclosure process on your home! I picked it up on a statement that I seen 2 months later and noticed the long delay in cashing our checks. I then sent a check 2 weeks early to see how long they would hold onto this check! Well, it took almost 4 weeks to cash, a day after the grace period again. But, I beat them at thier own game by sending the extra late payment in with the normal payment! I then called them and told them I was aware of thier scam and was looking to take legal action against them!
For the last 2 years they cash my check in under 4 days from the day mailed!
Jim Hill - Long Island, NY
OCWEN Loan Servicing, LLC
PO Box 24737
West Palm Beach, Fl 33416-4737
What:
Home Mortgage Loan
Why:
This is a complaint against OCWEN for there business practice that everyone who has them to be aware of. Ocwen is known for holding a payment until the day after the grace period so the consumer gets charged thier late fee! ($17.85 for mine) They DO NOT tell you at all so they can then start the foreclosure process on your home! I picked it up on a statement that I seen 2 months later and noticed the long delay in cashing our checks. I then sent a check 2 weeks early to see how long they would hold onto this check! Well, it took almost 4 weeks to cash, a day after the grace period again. But, I beat them at thier own game by sending the extra late payment in with the normal payment! I then called them and told them I was aware of thier scam and was looking to take legal action against them!
For the last 2 years they cash my check in under 4 days from the day mailed!
Jim Hill - Long Island, NY
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