I have been speaking to Ocwen re: a loan modification since February 2009. Then on March when the Obama plan came into play I was given a new set of documents to fill out and return to them by fax, which I did immediately sent March 10th 2009. Waited to hear from them no response so when I called them they had not received documents, so they mailed me another set. I again filled out the same 3 papers
and returned them to them. again after waiting for a response I received another set of the same documents to fill out, when I called them they said they did not have anything from me so I again filled out the papers and sent to them, at this time the sale date on my home was 3/20/09 and they extended it to 4/-3/-09. when I still had not heard from Ocwen I called them again and was told they need more information. which I immediately sent again., a du plicate copy of when I had previoyusly sent them. the people they have handling these things in india do not have a clue as to what they are doing I am not the only one complaining about the service. I call them every day as they give me a different answer each time I call, I am now telling them that I am recording their phone calls for future legal use., as I no longer trust the way Ocwen is handling this sensitive matter. My original loan was from Delta funding, who have just recently been hit with a consumer and lending loss, and I feel that Ocwen is totally tied in with them, and must know how delta has been handling the loans they send to Ocwen for servicing. A class action suit should be filed against them. When I called today 4/13/09 I was told again they needed another paper from me, they said they had the fax I had sent but they could not see what I had sent. now the sale date is 4/17/09, they leave me no further choices. They are just stalling for time.,
Lulu Snohomish, WashingtonU.S.A
Showing posts with label ocwen doesn't return phone calls. Show all posts
Showing posts with label ocwen doesn't return phone calls. Show all posts
Friday, April 17, 2009
Saturday, March 7, 2009
Ocwen Loan Servicing LLC Been paying for 10 years, now they want full payment in one year
This company bought our mortgage from another company without us knowing about it. We only borrowed aprox. 60,000 from the original holder around 10 years ago. The property is worth alot more then what we borrowed but that is all we wanted at the time. In the 10 years we had a little trouble and got behind one time, but that was taken care of ( with fees applied) and we have made our payments on time every month. This should have been payed for, what they apply the money I send every month never seems to go to the balance. Now we have received a letter saying our loan has matured and they want the remainder of the money in one year. I guess what is happening is that we payed all the interest all these years and now they have to start applying it to the principle. I have called and requested a copy of our pay off a couple of times and they never send it. I can never get help on the phone and have been put on hold for 30 min. at a time. Since the amount has never really gone down I have to figure out how to get this pay off with in the year and would like to know the amount I need to come up with. It seems like when they bought the account the amount started all over again and we lost all the money we all ready applied to the loan. They just want to be able to take the place from us and will do anything to get it. Just when you think all is going good, something like this happens. I know there are alot of crooked/ scheming / low life people out there that do not care who they hurt, as long as they get what they want. What I don't understand is there are alot of educated, smart people that are high up and could do something about this and they just turn their heads. I wish I was one of those people,( you never know some day I might be) I would be after the people that find it eaisier to steal from others then work for their money, and that's what so many of these company's do
So grl
Maryland, MarylandU.S.A.
So grl
Maryland, MarylandU.S.A.
Monday, August 18, 2008
OCWEN Loan Servicing, LLC Stuck in the worst mortgage ever. They refuse to remodify. Can't refinance with anyone else!
I am stuck in what more than one person has stated to be 'the worst mortgage they have ever seen'. I refinanced with Fidelity in Charlotte N.C in April of 2007, by the way they are no longer there so I can't contact anyone. OCWEN got my mortgage somehow and I found out this year that my 30 year fixed which I was told by Fidelity turns out is a 50 year 5 year fix which I'm paying more than before I refinanced. This of course is my fault as I let the quick talking mortgage broker run too much.Anyway after finding out that I have this ridiculous mortage that I was also told I should have never been put in a 10% interest it should have been around 6% I of course tried to refinance....nobody will touch it. So I'm stuck paying a high mortgage with high interest and can't get out. My husband lost his job and now makes half of what he was, in October I will have to start repaying student loans and there is no way that this mortgage is going to work.After calling OCWEN many times and always speaking to someone in India, they will try and get away by when you ask where you are calling they say 'we have call centers in florida', but ask ...'no, where are you?' and they will tell you India. This company will pretend they will try and work with you. I spoke with a supervisor who I stated that I feel my terms of mortgage should be redone since I should have never been given this in the first place, he made me fax all my paperwork in and told me I would hear back in 5 days...okay 2 weeks later I have to recall only to be told that they see no reason for remodification since I'm not late and can pay. They then told me that I had to change my financial statement to say that my bills weren't so high and then they could 'work with me'. This is fraud and I let the gentleman know this, he said 'fine'. Well after lowering my bills and still not hearing back...2 weeks later called again only to be told....no we will not modify, you can pay your mortgage. I have yet to receive any letter denying my modification request. I spent alot of time faxing information when they had no intention on ever helping. I asked them if they were waiting for me to lose my house before they would help but after reading posts on them I don't think they would even help then.I'm stuck and don't know which way to go....I'm thinking on selling the house but I probably won't make enough to cover what I owe on the mortgage and there is a $6,000. early pay off. If someone has any advice that has dealt with this company please let me know.
from:http://www.ripoffreport.com/reports/0/363/RipOff0363771.htm
Callecoco Inverness, FloridaU.S.A.
from:http://www.ripoffreport.com/reports/0/363/RipOff0363771.htm
Callecoco Inverness, FloridaU.S.A.
Sunday, June 8, 2008
OCWEN SCAM Katy Texas
Katy, TX
Ocwen has ruined my life now!
I found out I had an ARM in December of 2007. I started their loan modifacation process at the end of Febuary.In April I sent them my deposit to show my agreement with the plan and sent in the loan agreement with the check. I called them to confirm it was received after the check cleared my bank. They said yes. That was on May 2nd.Now its june and it still is not done.
I called Monday June 2nd and they told me that the agreement was not received and that becasue of that the modification is now VOID. and then hung up the phone I had to call back and then the modifcation dept was experianceing high call volume and I would have to leave a message and someone would call me back. It had been 6 hours to find this out by the time someone could talk to me. After I had been on hold and then disconnected on. I did however have someone count how many times I called since May 2nd. It was 16 times. I asked them to read word for word what was in the notes on May 2nd. Of course it was me called to make sure everything was received.
Well then Tuesday of course I never received a call back and so I tried to call again. I talked to a supervisor and they said it was not received either. I had him read May 2nd notes and he said that they callled me to notify me that the loan agreement was not received.
They are lieing to me and changing their stories. I dont know what to do. I am trying to contact lawyers and get help. It is soo expensive though. Any comment or words of advice would be very helpful
KimberlyKaty, TexasU.S.A.
from: http://www.ripoffreport.com/reports/0/337/RipOff0337422.htm
Ocwen has ruined my life now!
I found out I had an ARM in December of 2007. I started their loan modifacation process at the end of Febuary.In April I sent them my deposit to show my agreement with the plan and sent in the loan agreement with the check. I called them to confirm it was received after the check cleared my bank. They said yes. That was on May 2nd.Now its june and it still is not done.
I called Monday June 2nd and they told me that the agreement was not received and that becasue of that the modification is now VOID. and then hung up the phone I had to call back and then the modifcation dept was experianceing high call volume and I would have to leave a message and someone would call me back. It had been 6 hours to find this out by the time someone could talk to me. After I had been on hold and then disconnected on. I did however have someone count how many times I called since May 2nd. It was 16 times. I asked them to read word for word what was in the notes on May 2nd. Of course it was me called to make sure everything was received.
Well then Tuesday of course I never received a call back and so I tried to call again. I talked to a supervisor and they said it was not received either. I had him read May 2nd notes and he said that they callled me to notify me that the loan agreement was not received.
They are lieing to me and changing their stories. I dont know what to do. I am trying to contact lawyers and get help. It is soo expensive though. Any comment or words of advice would be very helpful
KimberlyKaty, TexasU.S.A.
from: http://www.ripoffreport.com/reports/0/337/RipOff0337422.htm
Monday, June 2, 2008
OCWEN / OCWEN LOAN SERVICING DECEPTIVE PRACTICE, BOGUS FEES, UNAUTHORIZED LOAN MODIFICATIONS, RIP OFF SENIOR CITIZENS ORLANDO AND WEST PALM BEACH
This company contacted me about 'lowering the interest rate on my elderly mother's loan'. When I received the paperwork it was for a 'loan modification that put the loan in a forebearance status'. My attorney advised against that and I responded in writing that we did not agree with or accept the 'modification documents'. I have made 17 phone calls and spoke with people who give false names in every department. They have charged fees and still show that the loan is in a forebearance modification when it IS NOT and the payments have all been up to date.
In addition, I get phone calls on my cell phone still asking for me to return paperwork from January for a modification that the 'modification department' says is not approved because the lender WILL NOT ALLOW a modification. Go figure. I have all these phone calls documented with dates and names. I have spoke with the Florida Department of Consumer Affairs and was told that they have numerous complaints against Ocwen.
The only way to keep the loan out of their default status is to pay the fees they attach. They will not give me the contact name of the bank that underwrites the loan, I get transfered, put on hold, transfered, put on hold, only to speak with more people who I can't understand. The only success I had was to get one lat fee adjusted after threatening to contact the media.
This loan was originally with Country Wide and was sold to Ocwen, and then sold again. My father passed away last year and I am trying to help my 85 year old mother NOT LOOSE her home.
Todate, after hours of phone calls and thousands of dollars, I still don't have proper information and can't get Ocwen to help.
In addition, in May of 2007 when my father was ill and passed away, they sent a 'forebearance notice' to their home - instead of the proper mailing address which was on file. They tacked on thousands of dollars of fees and attorney fees, would not work with my attorney, and then when we paid 11,000.00 to bring it up to date, they told us we would have to pay another $3,000.00 in fees. We paid $13,000.00 to keep the house out of foreclosure when it was 3 months behind, because they would not work with my elderly mother but demanded money.
SOMEONE WITH POWER TO HELP - LIKE NEWS WATCH 8 NEEDS TO INVESTIGATE THIS COMPANY. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET AGAINST THIS COMPANY.
RosaliepValrico, FloridaU.S.A.
In addition, I get phone calls on my cell phone still asking for me to return paperwork from January for a modification that the 'modification department' says is not approved because the lender WILL NOT ALLOW a modification. Go figure. I have all these phone calls documented with dates and names. I have spoke with the Florida Department of Consumer Affairs and was told that they have numerous complaints against Ocwen.
The only way to keep the loan out of their default status is to pay the fees they attach. They will not give me the contact name of the bank that underwrites the loan, I get transfered, put on hold, transfered, put on hold, only to speak with more people who I can't understand. The only success I had was to get one lat fee adjusted after threatening to contact the media.
This loan was originally with Country Wide and was sold to Ocwen, and then sold again. My father passed away last year and I am trying to help my 85 year old mother NOT LOOSE her home.
Todate, after hours of phone calls and thousands of dollars, I still don't have proper information and can't get Ocwen to help.
In addition, in May of 2007 when my father was ill and passed away, they sent a 'forebearance notice' to their home - instead of the proper mailing address which was on file. They tacked on thousands of dollars of fees and attorney fees, would not work with my attorney, and then when we paid 11,000.00 to bring it up to date, they told us we would have to pay another $3,000.00 in fees. We paid $13,000.00 to keep the house out of foreclosure when it was 3 months behind, because they would not work with my elderly mother but demanded money.
SOMEONE WITH POWER TO HELP - LIKE NEWS WATCH 8 NEEDS TO INVESTIGATE THIS COMPANY. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET AGAINST THIS COMPANY.
RosaliepValrico, FloridaU.S.A.
Thursday, May 15, 2008
Ocwen forclosed on never returned calls emails or physical mail
I had my mortgage with Option one, who sold it to Ocwen, got caught up in the ARM, could not keep up mortgage payments, so put house on market. Ocwen forclosed, house will be auctioned off on 7/1/08. I tried to contact ocwen numerous times, by phone, email and physical mail after they started forclosure. They never replied, would be on hold for hours at a time when tried to call. Anyways, their terrible service cost me my house.Given up
Cranston, Rhode IslandU.S.A.
From: http://www.ripoffreport.com/reports/0/332/RipOff0332722.htm
Cranston, Rhode IslandU.S.A.
From: http://www.ripoffreport.com/reports/0/332/RipOff0332722.htm
Saturday, March 1, 2008
OCWEN Can not get a manager to discuss short sale. Can not get through to decision makers. Orlando Florida
From: http://www.ripoffreport.com/reports/0/313/RipOff0313374.htm
It is impossible to get through to Ocwen to salvage my property. I decided to sell the property in August 2006 and have not been able to find a qualified buyer. Finally I have one with cash on hand and Ocwen is delaying making a decision. Their Indian phone reps continuously transfer me into a vacuum of somekind never to be heard again. I have had to call the company back 5 to 6 times per day from being continuously cut off while waiting to speak with someone in collateral. I need help. I've got a bonafide buyer...help me help you Ocwen. No one calls back. No one knows why I called the day before. Everything starts from scratch. ONe person quotes one acceptable price and the next day the price is changed by the next rep. What is going on? If Ocwen believes having the house go to auction is in its best interest, could someone please tell me just to walk away from the house! I will give up if there is no chance of getting a decision from the company.
LavonneChicago, IllinoisU.S.A.
It is impossible to get through to Ocwen to salvage my property. I decided to sell the property in August 2006 and have not been able to find a qualified buyer. Finally I have one with cash on hand and Ocwen is delaying making a decision. Their Indian phone reps continuously transfer me into a vacuum of somekind never to be heard again. I have had to call the company back 5 to 6 times per day from being continuously cut off while waiting to speak with someone in collateral. I need help. I've got a bonafide buyer...help me help you Ocwen. No one calls back. No one knows why I called the day before. Everything starts from scratch. ONe person quotes one acceptable price and the next day the price is changed by the next rep. What is going on? If Ocwen believes having the house go to auction is in its best interest, could someone please tell me just to walk away from the house! I will give up if there is no chance of getting a decision from the company.
LavonneChicago, IllinoisU.S.A.
Monday, February 25, 2008
I am very sorry for anyone dealing with Ocwen right now
From comments: http://ocwen-complaints.blogspot.com/2008/01/ocwen-loan-servicing-ocwen-loan.html
I am very sorry for anyone dealing with Ocwen right now. I'm a Realtor and working with them on two short sales right now. My experience has been that they have consistently had phone system problems and when you finally get through to the call center in India, nobody can help you. And here's the slap in the face. While you wait on hold incessantly, they ask you to take a customer service survey by calling a toll-free number that doesn't even work!
I am very sorry for anyone dealing with Ocwen right now. I'm a Realtor and working with them on two short sales right now. My experience has been that they have consistently had phone system problems and when you finally get through to the call center in India, nobody can help you. And here's the slap in the face. While you wait on hold incessantly, they ask you to take a customer service survey by calling a toll-free number that doesn't even work!
Thursday, February 7, 2008
Ocwen Foreclosure, unfair fees,unfair forbearance agreements Orlando Florida
From: http://www.ripoffreport.com/reports/0/306/RipOff0306928.htm
I have read all the files about Ocwen and they all sound all too familiar to me. I am being threatened with foreclosure now so i also have a forbearance agreement which is putting me further and further away from helping save my home!! 2 yrs. ago my mortgage payment was $991 and is now $1450!! I had flooding at mu house and had a lot of damage which resulted in a lot of out of pocket expenses that our ins. wouldn't pay. Which was what put us behind . Also we paid up back taxes that we didn't know we could escrow which was a lot of out of pocket. We have had 2 plans already due to these extenuating circumstances and they are more than willing to help with huge down down payments and raising the payment. How does this help. In Oct. i paid $2489 down and $3000 in Jan. and they are still threatening me!! That's not counting the amt. i put down last year.This is ruining my credit!! They also say i owe 13,000 in arrearages !! How can this be???? I always pay my house payment each month!!I am going to investigate my payment history with them but that is gonna take awhile. I need some help now!!! Each month the continually add high late fees,and a $10 property ins. monthly!!I have never seen such a horrible company to deal with. They do not respond to my emails and there is at least a 30 -40 min. wait to talk to a representative. Then they are more than happy to help by another downpayment and forbearance agreement.This is a vicious circle with no end and i am in fear of losing my house!!!
RhondaMinerva, OhioU.S.A.
I have read all the files about Ocwen and they all sound all too familiar to me. I am being threatened with foreclosure now so i also have a forbearance agreement which is putting me further and further away from helping save my home!! 2 yrs. ago my mortgage payment was $991 and is now $1450!! I had flooding at mu house and had a lot of damage which resulted in a lot of out of pocket expenses that our ins. wouldn't pay. Which was what put us behind . Also we paid up back taxes that we didn't know we could escrow which was a lot of out of pocket. We have had 2 plans already due to these extenuating circumstances and they are more than willing to help with huge down down payments and raising the payment. How does this help. In Oct. i paid $2489 down and $3000 in Jan. and they are still threatening me!! That's not counting the amt. i put down last year.This is ruining my credit!! They also say i owe 13,000 in arrearages !! How can this be???? I always pay my house payment each month!!I am going to investigate my payment history with them but that is gonna take awhile. I need some help now!!! Each month the continually add high late fees,and a $10 property ins. monthly!!I have never seen such a horrible company to deal with. They do not respond to my emails and there is at least a 30 -40 min. wait to talk to a representative. Then they are more than happy to help by another downpayment and forbearance agreement.This is a vicious circle with no end and i am in fear of losing my house!!!
RhondaMinerva, OhioU.S.A.
Subscribe to:
Posts (Atom)
