Ocwen Raped Us Financially

I have had OCWEN mortgage since November 2006. I have been in a nightmare with them every since. OCWEN signed us up with a company called Total Protect Home Service Plan without our authorization. This company has billed us for $455.40. OCWEN has also charged us a hazard insurance, which we did not authorize. When I send in payments, they hold the payment in a suspense account until my grace period has passed so I will be billed a late fee. They have threaten us with foreclosure several times. I cannot speak with anyone from that company that speaks clear english. We feel like OCWEN has raped us financially. If anyone hear the name OCWEN, scream FIRE and run like hell