Showing posts with label worst lender. Show all posts
Showing posts with label worst lender. Show all posts
Sunday, December 9, 2007
Ocwen is Bad News
We like our home and we don’t want to move, but they don’t care and they are heart less lender. We asked to temporary reduce our interest rate or to drop the prepay penalty, so we can refinance to get a better affordable payment. They would not do it. They just sent us paperwork to discount the sale of our home. This OCWEN is bad news. I will ensure any future homes will not be managed by OCWEN. I will make sure that it is in my contract that my loan cannot be sold to OCWEN or managed by them in the future in any way.
Ocwen Negative Stars!
Can I give negative stars? I have never dealt with a company that is this bad. We have had nothing but problems with them. My brother in law works with a real estate/bankruptcy attorney and when I called to ask him what he knew about Ocwen - he started to laugh and said they were on their bad list as one of the worst lenders to deal with and they would never recommend them. When you are talking to them on the phone to straighten out the numerous problems - their phones mysteriously disconnect. They kept screwing up our escrow and they said we didn't have insurance. We had sent them proof of insurance multiple times (and so had our insurance agent) and yet they still forced insurance on us so they could make money. When we asked for the payoff amount - they added tons of fees (a convenience fee? Convenience for whom?) and extra interest. Liz G.
Ocwen A Total Scam
I wondered why SusanYi was being so friendly and chatty. In a whole hour long conversation (which with other lenders takes about 10 minutes) she hemmed and hawed and tried to push their own "power buyer" agents, LYING to me telling me they have some secret access to listings I couldn't possibly have (an MLS listing is on virtually EVERY realtors listings website, there are no "secret" listings) and tried to push the interest only thing which I don't want for higher interest rate and a bunch of other garbage.
I'm no newbie, I've owned houses before so I immediately screeched to a halt when she, after an hour of chit chat mixed with lots of hard sell and very little info tried to bully me into giving her my credit card or bank account number so they could take a "deposit" of unspecified amount, for unspecified services to get a preapproval only (not even a real prequalification). NO ONE (no REPUTABLE lender) will EVER ask you for good faith money, EVER EVER EVER. Don't fall for it! Most really good ones won't even ask you for the $25 credit application fee until after they've done all the preliminary work and are ready to actually offer you something, and if they do, write them a check, do NOT give them your credit card or debit card information. This is a SCAM!
I'm no newbie, I've owned houses before so I immediately screeched to a halt when she, after an hour of chit chat mixed with lots of hard sell and very little info tried to bully me into giving her my credit card or bank account number so they could take a "deposit" of unspecified amount, for unspecified services to get a preapproval only (not even a real prequalification). NO ONE (no REPUTABLE lender) will EVER ask you for good faith money, EVER EVER EVER. Don't fall for it! Most really good ones won't even ask you for the $25 credit application fee until after they've done all the preliminary work and are ready to actually offer you something, and if they do, write them a check, do NOT give them your credit card or debit card information. This is a SCAM!
Ocwen is The Worst
Of all the Mortgage Companies I have had in the last 15 years, this is definetely the worst. They cost me a very attractive and beneficial refinance with someone else, due to them not providing a payoff quickly and gettting it terribly wrong. I had to fight just to prove that my pre payment penalty was only a fraction than what they quoted me. You can't speak with the appropriate department and they care more about their processes than they do their customers. Criminals I could write you a book about OCWEN, they are the worst, total rip off artists. Right now however I am steaming because I just went to my mailbox. This is the crux, I just got divorced I got the house, my ex was paying the mortgage directly out of his account. He notified them 2 months in advance that, that would stop, to no longer take it out of his account that I would be sending the mortgage. I did exactly that, One month. so what do they do they also hit his checking account so he puts a stop payment on his account incase they do it again.
So the next month same thing I send payment and low and behold they hit his account AGAIN. he calls them because the account is now hit with a returned check charge. I just get a letter from them in the mail notifying me that WE are responsible for the return check charge. They are the biggest criminals on the face of this planet I cannot understand why they are still in business! Predatory Lender My two mortgages recently got purchased by Ocwen. I’ve only had them 4 months and I hate them already. They start calling on the 2nd of every month, 3-4 times a day on my cell phone to find out when I am going to pay my mortgage. It’s either someone from India or it’s a hang-up call. It’s ridiculous. I was doing the bi-weekly payment plan, but I stopped that because it was costing me a fortunate in fees and the payment wouldn’t get to Ocwen any earlier than if I mailed it myself. If you pay online, they charge $10. $10!!!!! What a rip off!!
My problem is that I’m stuck with them for 3 years or until someone else buys my mortgage because I have a 3 year pre-payment penalty. Arggghhhhh!
This company needs to be shut down. Period. They are at the top of the list for “Predatory Lender.
So the next month same thing I send payment and low and behold they hit his account AGAIN. he calls them because the account is now hit with a returned check charge. I just get a letter from them in the mail notifying me that WE are responsible for the return check charge. They are the biggest criminals on the face of this planet I cannot understand why they are still in business! Predatory Lender My two mortgages recently got purchased by Ocwen. I’ve only had them 4 months and I hate them already. They start calling on the 2nd of every month, 3-4 times a day on my cell phone to find out when I am going to pay my mortgage. It’s either someone from India or it’s a hang-up call. It’s ridiculous. I was doing the bi-weekly payment plan, but I stopped that because it was costing me a fortunate in fees and the payment wouldn’t get to Ocwen any earlier than if I mailed it myself. If you pay online, they charge $10. $10!!!!! What a rip off!!
My problem is that I’m stuck with them for 3 years or until someone else buys my mortgage because I have a 3 year pre-payment penalty. Arggghhhhh!
This company needs to be shut down. Period. They are at the top of the list for “Predatory Lender.
Ocwen I can't even give them a 1
On a scale of 1-5 with 1 being the worse.................... I can't even give them a 1
I’ve had a loan with Ocwen for 2 years, when I first received the loan they bombarded me with calls 3 – 4 a day with offers and pestering me as to when I would be paying my loan payment that wasn’t due for 30 days. The person who would contact me spoke horrible English. Now I’m not against people with accents and or working with US citizens but I feel they should have a grasp of the English language to the point I feel they understand me and that I don’t have to repeat myself over and over and over. I asked to be put on a “do not solicited” list and that ended the calls. I never received statements, never received any notices and the tax information I need for my taxes. I paid online using their own payment system that gave me the amount to be paid which I did. On the 25th payment which is when the fixed ended my payment was not processed claiming I had entered the wrong information so the following month I sent 2 checks one for the previous month and the current in 2 envelopes sending both with certified mail and return receipts. They cashed one and held the other, and then I sent my March payment which they held.
One day in March I get a letter that my home is in foreclosure and they want to buy the house. I called the number in the letter and chewed the man a new #@$ - hole, accusing him of attempting to scam me and that I would be contacting the proper authorities and the news agencies. He responded with all my information and Ocwen’s phone number and stated “before you call the authorities and the news, call Ocwen and you’ll find out the truth yourself”. I did and found myself 20,000.00 in the rears, they have been holding my payments due to not paying the correct amount, they admit to getting all my mail back and if I just pay 20,000.00 they will fix my credit and my loan would be current. They offer me a “deal” pay them 8,000.00 upfront, sign agreements not to sue them and not to go into bankruptcy and pay them $4,100.00 a month for 18 months and all would be good. I asked them why when my mail was being returned someone didn’t call me and I was told I was on a do not call list and if they called me I could sue them.
I have caught them in so many lies that it is not even funny. They contradict themselves with every phone call. I email them with my concerns and explain the whole situation and the response doesn’t even address my questions. They call me back so that there is no paper trail of what they are saying and 4 months later and I still don’t know my payment. Now the guy tells me his customer service person gave me the wrong information and must go through strict Ocwen retraining. He now claims none of my mail was returned, he claims they have held no payments and the envelopes they received were empty. This past Saturday April 7th, I received one of the checks they were holding back and on the check my correct address was put into the memo by someone at Ocwen processing when I ask him as to why I haven’t received any new mail at the corrected address he claims they just got the corrected address a couple of weeks ago and they do not have to send me anything. When I ask that if that were true why did the check that was returned have the correct address on it and it was dated 2 months prior, he states that I wrote it in the memo section or had someone write it in.
I can’t find the words to express my feelings on this. It amazes me that they are allowed to do business in this country. They are fleecing the people with loans with them and I can't believe they can wake up every morning and do this with no remorse. Crazy thing is they have the ability to make it right with hundreds of people, they have the opportunity to be a great company and they choose otherwise.
Even Ocwen's phone and information system is a joke. I called and it tells me my last payment of $2634.95 was received on March 5th 2007 and my NEXT payment of $1,2040.26 is due DECEMBER 1, 2006, 2006? They are a year behind!!!! and I didn't even owe that!!!
Then it tells me my hold time is 87,000 minutes.
I’ve had a loan with Ocwen for 2 years, when I first received the loan they bombarded me with calls 3 – 4 a day with offers and pestering me as to when I would be paying my loan payment that wasn’t due for 30 days. The person who would contact me spoke horrible English. Now I’m not against people with accents and or working with US citizens but I feel they should have a grasp of the English language to the point I feel they understand me and that I don’t have to repeat myself over and over and over. I asked to be put on a “do not solicited” list and that ended the calls. I never received statements, never received any notices and the tax information I need for my taxes. I paid online using their own payment system that gave me the amount to be paid which I did. On the 25th payment which is when the fixed ended my payment was not processed claiming I had entered the wrong information so the following month I sent 2 checks one for the previous month and the current in 2 envelopes sending both with certified mail and return receipts. They cashed one and held the other, and then I sent my March payment which they held.
One day in March I get a letter that my home is in foreclosure and they want to buy the house. I called the number in the letter and chewed the man a new #@$ - hole, accusing him of attempting to scam me and that I would be contacting the proper authorities and the news agencies. He responded with all my information and Ocwen’s phone number and stated “before you call the authorities and the news, call Ocwen and you’ll find out the truth yourself”. I did and found myself 20,000.00 in the rears, they have been holding my payments due to not paying the correct amount, they admit to getting all my mail back and if I just pay 20,000.00 they will fix my credit and my loan would be current. They offer me a “deal” pay them 8,000.00 upfront, sign agreements not to sue them and not to go into bankruptcy and pay them $4,100.00 a month for 18 months and all would be good. I asked them why when my mail was being returned someone didn’t call me and I was told I was on a do not call list and if they called me I could sue them.
I have caught them in so many lies that it is not even funny. They contradict themselves with every phone call. I email them with my concerns and explain the whole situation and the response doesn’t even address my questions. They call me back so that there is no paper trail of what they are saying and 4 months later and I still don’t know my payment. Now the guy tells me his customer service person gave me the wrong information and must go through strict Ocwen retraining. He now claims none of my mail was returned, he claims they have held no payments and the envelopes they received were empty. This past Saturday April 7th, I received one of the checks they were holding back and on the check my correct address was put into the memo by someone at Ocwen processing when I ask him as to why I haven’t received any new mail at the corrected address he claims they just got the corrected address a couple of weeks ago and they do not have to send me anything. When I ask that if that were true why did the check that was returned have the correct address on it and it was dated 2 months prior, he states that I wrote it in the memo section or had someone write it in.
I can’t find the words to express my feelings on this. It amazes me that they are allowed to do business in this country. They are fleecing the people with loans with them and I can't believe they can wake up every morning and do this with no remorse. Crazy thing is they have the ability to make it right with hundreds of people, they have the opportunity to be a great company and they choose otherwise.
Even Ocwen's phone and information system is a joke. I called and it tells me my last payment of $2634.95 was received on March 5th 2007 and my NEXT payment of $1,2040.26 is due DECEMBER 1, 2006, 2006? They are a year behind!!!! and I didn't even owe that!!!
Then it tells me my hold time is 87,000 minutes.
Ocwen is the worst bank ever
BE VERY AWARE....KEEP AWAY FROM THIS BANK. I have had nothing but problems with this bank and it just never ends. There customer service sucks. Every time you call you get someone from India whom can't understand what your talking about or you can't understand them. They miss apply payments every month, and to try to explain to them what they did wrong is like pulling teeth. They apply bogus fees to your statement. You ask them about it and you get "I don't know, "I can't explain why" or you get hung up on. These people are con artists, crooks and commit fruad. They try to put people into forclosure. BE VERY CAREFULE WITH THEM. MAKE SURE YOU EITHER DO, ON LINE BANKING or GET SIGNATURE REQUIRED if you send your checks out (get a record of the signature and date recieved). Make sure you have a record for everything (protect yourself). KEEP FAR AWAY FROM THEM.
Ocwen, Don't Work WIth These People!
I refinanced my mortgage several months ago using a mortgage broker and ended up financing with Ocwen. Due to a family emergency I was sort of stuck in a bad situation and needed to relocate. Everything seemed to go fine until they refused to give me a payoff letter so that I could closed.The closing went through and the money sat and sat in escrow waiting for Ocwen to get their act together. I called them numerous times a day and they would insist that I never sent in the correct paperwork and signatures. I would fax it in again, and then they would repeat the same thing. This has been the worst lending experience and I wouldn't wish it upon my worst enemy.
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