Ocwen Negative Stars!

Can I give negative stars? I have never dealt with a company that is this bad. We have had nothing but problems with them. My brother in law works with a real estate/bankruptcy attorney and when I called to ask him what he knew about Ocwen - he started to laugh and said they were on their bad list as one of the worst lenders to deal with and they would never recommend them. When you are talking to them on the phone to straighten out the numerous problems - their phones mysteriously disconnect. They kept screwing up our escrow and they said we didn't have insurance. We had sent them proof of insurance multiple times (and so had our insurance agent) and yet they still forced insurance on us so they could make money. When we asked for the payoff amount - they added tons of fees (a convenience fee? Convenience for whom?) and extra interest. Liz G.