Tuesday, April 29, 2008

Ocwen Financial Ways to Hold Ocwen Accountable, Straight Up Info, Take It Or Leave It West Palm Beach, Florida

From:http://www.ripoffreport.com/reports/0/327/RipOff0327262.htm

Here's a few more contacts for you to voice your concerns. Start here with contact numbers and names. Beat their phones down and their emails
Ocwen Consumer Ombudsman at (800) 390-4656 or Ombudsman
William.erby@ocwen.com - 561-682-8520ronald.faris@ocwen.com - 561-682-8560scott.anderson@ocwen.com - 561-682-8913call into the switchboard at 407-737-5000 and ask for other members of upper management email and phone number
The best way to get Ocwens attention is to call anyone above or below at the following companies that either supply Ocwen with your accounts or rate Ocwens performace and tell them how bad a job Ocwen is doing. Tell the companies that originated your loan how bad India is screwing up your account, terrible communication, lack of follow up, 5000 Indians, 5000 different answers etc... Tell the rating agencies that drive Ocwens stock price how bad a job Ocwen is doing. Again, Ocwen doesn't wake up every morning and say 'Now how can we screw our 400,000 accounts today'. Reminder, Ocwen makes more money via your performing loan vs a non performing loan, called an interest payment. Ocwen doesn't not intentionally or deceitfully try to break the law. They're just completely stupid via INDIA and upper management that can't settle into a consistent way of doing business. Everyday upper management wakes up and asks themselves how to make more money and they try different rules and regulations, internally, and hope that rules and regulations don't violate any law.
Lehman Brothers - Richard Fuld Jr.Fitch - Thomas Crowe at 212-908-0227 or Kathleen Tillwitz at 212-908-0239Standard and Poors - Richard Koch - 212-438-2513 or John Bartko - 212-438-7368Moodys - Fern Wang - 212-553-4621MorningStar - ?Try also - Credit Suisse Bank - If these numbers don't work, call 411 for updated info but call the decision makers about your issue.
Check Ocwens stock price - Pathetic - Ocwen stock price from 3.55 in 03 to 15 in 2006 back down to 4.65 in 2008. Erby will say, Well this and that, market conditions, economy, blah, blah, at the end of the day, little anticipation of your needs and his mismanagement which funnels down to his incompetent managment team.
As a reminder, Ocwen is a skeleton crew in Orlando, FL, under 125 employees. Intuit - AKA Quickbooks supports takes up the entire top floor and over 1/2 of Ocwens bottom floor. They are also leasing out additional space that Intuit can't occupy. Most of Ocwens foreclosure reps are now in West Palm Beach, FL. India is your biggest liability if your loan is at Ocwen. Reminder, tell the Ombudsman or a manager to raise the USAO flag so that calls to you and from you will route to the US NOT india. And don't take Ocwens excuse that calls will still route to India whent the flag is raised, the call won't. Also tell a manager to place 'USA calls in and out only' in the comments screens on the front screen. Tell your congressman to mandate all calls about a mortgage stay in the US. Site communication, privacy and security of your SS#s and personal data in a foreign country as reasons to keep your accounts in the US.
As far as the last comment made on 02/28 about why Ocwens doors are still open ?
I can answer that, they don't blatantly break laws but they are sloppy with their rules and constantly changing processes. India and the US communication is extremely weak. What a US agent and a homeowner can discuss normally, is foreign to an Indian, they don't have a mortgage system in India. They are learning on the job with your loan and their turnover is very high. Read my original email from 09/03/2007. They aren't crooks, they're just aren't very smart and you pay for their mistakes. When you have a delay in some sort of processing, It's India, when your payment is posted correctly or on time, It's India, when your payment is lost, It's India, when your fax can't be found, it's India, when your payment is sent back, It's India.
As for your complaints on this site. Waste of your time. Your time will be better spent when you begin complaining to rating agencies and the companies that supply Ocwen their loans. Don't complain to the originator of your loan, complain to the lenders company president. A few of the companies that feed Ocwen their loans are New Century, Delta Funding, Lehman Brothers and a host of others. Ask you lender who they farm out your loan to for servicing. Spread the word far and wide. The only problem with you sounding the alarm is that there are so few of you. Keep in mind, Ocwen services about 400,000 accounts. There are about 1300 complaints on this site. 4000 complaints are only 1%. So all you combined are less that .25 of 1 percent. But if you all call rating agencies, mortgage lender presidents, the BBB etc... you might get a more favorable response.
As for the main way to get Ocwen off your back. Pay your mortgage payment on time. A forbearance plan is a priviledge not a right. Basic Forbearance Plan 101. If your payment is 100.00 and you are behind 1 month, How do you make up the payment ? Pay an extra 50.00 over 2 months, or an extra 10 over 10 months, but until your missing payment is accumulated and then utilized to complete the missing payment, you do pay a late charge, but that's better than loosing your home. Ocwen doesn't want your home. Most of you have deferred maintenance needing attention, you may live in a bad area on and on. Ocwen doesn't want the hassle of carrying your homes cost until sold. They want you interest payment. They are rated as a servicer based upon delinquency.
Ocwens infrastructure is weak at best. They are constantly changing, never, never letting their process settle or gain strength before changing again. All this does is to keep the employees off balance and compromise the servicing of your loan. Ocwen calls Six Sigma constant process improvement, but at the end of the day, every conversation splinters the effort of servicing your loan that much more.
If you read back years ago, you can find many posts from Robert the crybaby in Crestline California and Marlene the motormouth from Miami, FL. The worst homeowner that didn't understand the process of loan servicing was Kweku - (puke-up) Hansen. These 3 main whiners were the worst. They don't have a clue how the home they own became theirs or their responsibility once they signed on for the loan. Make it a point to educate yourself on homeownership responsibility. You have a responsibility to repay what you borrowed. You didn't sign a promise to pay.... unless this or that happens in your life including medical issues, loss of job, economic conditions or even if you croak. Ocwen is terrible as a loan servicing company, but you signed a promise to pay. They are governed by what you signed per the companies that assign loans to them. So, quit your complaining and pay what you owe on time.
I'll address any issue from anyone, if you don't pay your mortgage payment for whatever reason, you are guilty. Unfortunately, I still have to audit Ocwens processes and screwups and I'm still amazed at the ineptitude but still not excuse for your lack of prompt payment.
Ocwen Facts of LifeWest Palm Beach, FloridaU.S.A.

Monday, April 28, 2008

OCWEN WHY DO THEY CONSTANT WANT TO RIP PEOPLE OFF? CAROL STREAM Illinois

From: http://www.ripoffreport.com/reports/0/329/RipOff0329339.htm

Why do they constant rip off people? They send letters and make telephone calls. When you submitted the payments, they are sending or calling saying you owe more money.They are my worst nightmare and I'm trying to resolved it and can barely understand what is coming out of their mouth, and have of them don't know nothing.It's bad enough your on hold for ever and then they put you back on hold or disconnect you from the line.Is, anybody else going through this in Texas?, i readed on other states.
Mz.fedupforreal SAN ANTONIO, TexasU.S.A.

Wednesday, April 23, 2008

Ocwen Financial Corporation Failure to Complete Loan Modification Agreement West Palm Beach Florida

From: http://www.ripoffreport.com/reports/0/328/RipOff0328145.htm

Approximately one month ago my husband and I received a loan modification agreement from Ocwen Financial Corp that detailed a modification agreement to our loan which would lock us in at a fixed rate throughout the duration of our loan. We called to verify the details of the agreement and then were told that the only thing we needed to do to seal the deal was to sign and date the agreement and then make a payment at the new mortgage payment amount. We did this and waited for confirmation of the process being completed. Several days later we started recieving calls from the collections department stating that we were behind in our payment. We explained our having recieved the modification agreement and the fact that we paid the agreed upon amount according to the agreement. We were then told the process had not been completed but not to worry because everything was okay. To be honest I can not tell you how many phone calls have occured between that time and now but I can give a rough estimate of about at least 20 and that is being modest. We have been put on hold, disconnected, told the matter would be resolved in a matter of days, told someone would contact us because the Loan Modification Dept was experiencing extremely high call volume. We were told it was denied, we were told it is pending, we were told to re-fax information and to include our drivers licenses and it would be settled for the most recent time on last Thursday, April 17,2008 and the matter would be corrected within 48-72 hours. Nowhere on the agreement does it indicate that we needed to send copies of our drivers licenses otherwise we would have faxed that info when we faxed the agreement, yet this was the reason stated that the process had not been completed. Meanwhile we are constantly getting calls from the collections department. We got something in the mail stating we needed to send them info so they could renew our forbearance agreement. We called to clarify we were not entering into another forbearance agreement but rather a Loan Modification Agreement. We called the automated line April 11, 2008 and it indicated we only owed a payment of $310.26 we made that payment. We were then contacted by the collections department stating that we owed $752.00. No one has been able to explain or give us a breakdown of the charges. There are also charges on the statement we asked to be explained no one could offer an explanation. We are being told we owe one amount by the customer service reps, given another amount online, and received a paper statement with another amount. This situation is totally out of control We are now entering a month of this chaos and confustion and are not sure what to do, who to render a complaint to. There is something definitely out of order at Ocwen Financial Corporation but we can't seem to get any cooperation or satisfaction in regards to this matter and we don't want to lose our home simply because they are not giving us the proper information. Honestly we don't know what is going on. If anybody could assist us in this matter is would be GREATLY appreciated. We didn't realize this company was so screwed up until recently.CharlotteIndianapolis, IndianaU.S.A.

Tuesday, April 22, 2008

Ocwen, ocwen Mortage Major rip off Orlando Florida

From: http://www.ripoffreport.com/reports/0/328/RipOff0328008.htm

My husband found out that they reported he was 3 months late with his mortage when he called he was transfered to a person in india who did not know anything after getting upset he hung up. I called back and was transerfed to india again after yelling at the person on the phone and cursing i told her i wanted to speak to an american person and if she did hang up i would call back and she would be sorry kind of childish but fter telling her i wanted to speak to a us person and not some moron in india thats taking jobs away from people in the us she finally transfered me to a us person you need to be persistant to spreak to someone in the usBhuneetasouth ozone park, New YorkU.S.A.

Saturday, April 19, 2008

ocwen rip off conartist

From:http://www.ripoffreport.com/reports/0/327/RipOff0327151.htm

I am a victim of OCWEN fraud this company has wrongly charged me figures that are not right and is promising foreclosure of my home, many stories of lawsuits against OCWEN is on the internet just by searching 'OCWEN' can you help me with this litigation? I have made my payment to them each month, I have already went through one forbearance plan because of other allegations made by OCWEN just to try to get on their track, they are a rip off con artist and there is no making anything right with them Thank you, late fees 706.00 interest 2,691.00past due 4,088.00property inspection 736property valuation 575.00 & 115.00maintenance expense 31.50legal collection 1,100.00JeffPennington Gap, VirginiaU.S.A.

Thursday, April 17, 2008

Ocwen Loan Servicing Ocwen is a JOKE and I believe they are breaking FTC Consumer Right Laws Orlando Florida

From: http://www.ripoffreport.com/reports/0/326/RipOff0326960.htm
Won't waste anyones time going into detail. I have already reported Ocwen to the Better Business Bureau. Basically, Ocwen is still reporting to the credit bureaus that my account is delinquent even though I have completed all the terms of their modification plan, made every payment plus additional payments - to pay the original contractual loan payments due to prevent reportings to the credit bureaus, AND THEY ARE STILL REPORTING DELINQUINCIES TO THE CREDIT BUREAUS CAUSE THEIR SYSTEMS HAVE NOT UPDATED, WHETHER IT BE TO DELAYS IN PROCESSING BY HUMANS, OR AN OUTDATED SYSTEM THAT CAN NOT HANDLE THEIR VOLUME OF TRANSACTIONS. EITHER WAY, MY PAYMENTS ARE NOT BE REFLECTED IN THEIR SYSTEM AND I AM STILL BEING REPORTED DELINQUENT TO THE CREDIT BUREAUS. IS THIS LEGAL?RobstevensalSan Jose, CaliforniaU.S.A.

Ocwen unresponsive, rude, heartless thieves Internet florida

From:http://www.ripoffreport.com/reports/0/326/RipOff0326873.htm

I am writing this response like others to the experience they have had with Ocwen. It started when I could not refinance, and could not make the payments after my 2 year interest only mortage. I spent countless hours on the phone with these people getting the run around, one time spending 3 hours of I have to transfer you to, holding, to I cannot help you with this, I will have to transfer you again.First off you cannot understand them as they are based in india, and when i had repeatedly asked for someone in the states they said there was no one!My forbarance agreement was so open-ended; 1:they wanted 3 months down payment2:impound my taxes after i had already paid them3:pay insurance when i already pay it.4:and if u agree to these terms and we found out u make more we are going to take more. Who in there right mind would subject themselves to that.Also after all that i said i wanted to do a short sale they sent me the paper work and said they would contact me in 3-5 days they never did and my realtor did 2 1/2 weeks later and they are now not taking any short sales. they never call u when they say they will or send u the paper work they say they will unless it is about getting their money!!!!!
KendahlMurrieta, CaliforniaU.S.A.

Tuesday, April 15, 2008

Ocwen And Foster And Garbus Getting screwed Orlando Florida

From: http://www.ripoffreport.com/reports/0/326/RipOff0326221.htm

ocwen wrote off my loan and sent me a 1099 stating on the 1099 cancelation of debt. which i filed, then started sending me a bill for $12,000 and charging me $ 800 in late fees each month because i would not pay it. than when i had a buyer for my house they gave me the run around for months, waiting on hold for 40 to 50 minutes just to talk to someone, and when i finally got to talk to someone they had no answers or transfered me to someone else, told me to submit a short sale packet to get a release of lien and never responded after that.i have spend numerious hours on hold and on the phone with this company trying to get an answer, and when my first morgage company started to contact them so i could settle the short sale they sold my loan to a collection agency for the full amount and refuse to honor my short sale.the house went to forclosure and now i owe the irs 20,000, my credit is shot, i have no money, no house and i know nothing about law and dont understand much about it.i am begging anyone to give me some good info on what to do. i am completely lost and dont have a clue what to do....how can you sell a loan a all if you already wrote it off and i am paying taaxes on.
PeteCoram, New YorkU.S.A.

Ocwen Federal Loan Servicing Company Threatened With Foreclosure when I'm Not Even Behind Payments Orlando Florida

From:http://www.ripoffreport.com/reports/0/326/RipOff0326187.htm

ocwen has sent me a modification agreement to my Loan for me to sign, if i agree to sign it i give up all my rights to pursue anything from them but if i dont sign it i could be forced into forecloser on, based on prior servicer fees,previous bankruptcy expenses and legal expenses they are charging me . I'm not behind on any payments nor have any been missed,I have called them many times and it doesn't do any good,calls are rerouted to a call center in india,where you get someone you can't understand, and you get no where. They tell you their research team will get back to you and it could take up to 15 days.Why is this Company allowed to Operate in this Country and where is the Goverment to protect it's people from wolves like this.it just goes to show you the little people have noone to stick up for them.
Darlapoplar bluff, MissouriU.S.A.

Monday, April 14, 2008

Ocwen Federal Bank FSB OCWEN CLASS ACTION LAWSUIT FILED! Ocwen Bank Ripoff racketeering, breach of contract, unfair debt collection practices, overcha

Ocwen Federal Bank FSB OCWEN CLASS ACTION LAWSUIT FILED! Ocwen Bank Ripoff racketeering, breach of contract, unfair debt collection practices, overcharging borrowers bogus service, Orlando Florida, Nationwide *UPDATE ..judicial misconduct?
*Consumer Comment ..Norgle sleeps in the Northern District of IL. Hanson-lead plaintiff- is in prison. Take your cases back


From: http://www.ripoffreport.com/reports/0/024/RipOff0024145.htm

February 4th court hearing... read UPDATE below!CONNECTICUT LAWSUIT UPDATE: ..ANYONE WHO WANTS TO BE HEARD IN COURT BY JUDGE DRONEY IN HARTFORD CONNECTICUT FOR THE PRELIMINARY INJUNCTION HEARING, READ UPDATE BELOW Breaking News Update: 'Plaintiffs in the Hanson v. Ocwen case file papers to disqualify the judge, because (according to the papers publicaly filed in the federal court clerk's office) it turns out that the judge used to work for the law firm representing Moss Codilis, which constitutes 16 of the 20 defendants in the class action lawsuit.' No indication when the Judge will consider the motion, or if he will feel obligated to pass the motion on to another judge to decide. It will slow our case down briefly, but thereafter, whether the judge is forced to step aside or continues handling the case, the case will move forward quickly, as we have meticulously shown why there is no justification for the case to sit still as long as it has.'For several months, Rip-offReport.com has been trying to locate lawyers to take on Ocwen Bank. Ocwen bank has retaliated by a series of dirty tricks which include, but are not limited to, filing bogus Rip-off Reports by attorneys or Ocwen employees pretending to be gathering names for a class action suit, when really they were trying to find out who the victims were on the RipOff Report. (no information was ever revealed) They also filed several false claims by individuals posing as victims, who said they had a lawyer in order to collect names off the Rip-off Report. Rip-off Report has finally located the attorneys pursuing a class action lawsuit against Ocwen, and Rip-off Report carefully verified their credentials.ALERT--- 'Ocwen Federal Bank has been sued for millions of dollars in a Connecticut federal court for racketeering, breach of contract, unfair debt collection practices, overcharging borrowers bogus service and late and escrow fees, harassment, and mail fraud. The lawsuit is Hanson v. Ocwen, a class-action complaint filed in the Federal District Court in Connecticut [Docket #3:02CV960]. The lawsuit seeks punitive damages in the amount of $1.5 BILLION. To all the many victims of OCWEN Federal Bank, Listen up! The lawsuit seeks to become a class action, which would then involve all of you who have been complaining day and night about the mistreatment suffered for months or years at OCWEN's hands. There have always been power in numbers, and the class action lawsuit is now hitting back at OCWEN on behalf of all the honest homeowners that it has trampled on for some time now. If you would like to be included in the class action lawsuit, keep reading.TOGETHER, WE CAN MAKE A DIFFERENCE AND STOP THE BIG, BAD WOLF FROM BLOWING YOUR HOMES DOWN, ONE BY ONE.HOW TO HELP OUT:Submit a notarized sworn statement (or Affidavit) summarizing your experience (much like many of you have already done here at RipoffReport.com, but pay attention to spelling and grammar, please, as this may go into the court record for all to see for ever). Rush your Affidavit to the following person:Kweku Hanson487 Main Street, Suite TwoHartford, CT 06103-3007email: leagltek@mindspring.comemail:leagltek@mindspring.com'YOU SHOULD ALSO FILE A RIP-OFF REPORT: Filing a Rip-off Report is also important and should be your first step. Your report will be looked at by other consumers interested with your situation and may relate to and benefit by the rip-off you experienced. The more Rip-off Reports on Ocwen, the more educated other consumers will become, when dealing with Ocwen. This will also help create a better working history on OCWEN and give us the information needed to contact you regarding the disposition of the lawsuit.'ALSO....In addition to all the hundreds of complaints we have received on Ocwen Bank in the form of Rip-off Reports, we also receive hundreds of e-mails every week asking for our help.We have contacted Ocwen on many occasions to arrange a wholesale settlement and they have promised us numerous times that they would settle but they have reneged. They have also had their attorneys threaten us.Having said that, Ocwen Bank has also tried to post to each and every complaint with the following bogus and useless message:-----------------------'If you have a concern regarding the servicing of your loan, E-mail Address: Customerrelations@ocwen.comToll Free Phone #: 1-800-804-5561 Mailing Address: Ocwen Federal Bank FSB, Attention: Research Department, 12650 Ingenuity Drive, Orlando, FL 32826We strive to provide each of our customers with the utmost in customer care and professionalism and are eager to address any issue or concern that you feel has not been appropriately addressed.'---------------------At Rip-off Report, it is our opinion and the opinion of other victims that, Ocwen has no intention of resolving these matters. Victims identify no answer on that phone line for several minutes and in some cases almost an hour. Additionally, other victims post that they have received no response to their correspondence even after Rip-off Report posted their comments. We have notified Ocwen that we cannot and as a matter of policy, will not post these bogus memos at great expense to our time and resources that are only a ruse and an additional run-around to the victims that come to the Rip-off Report.Click here to read other Rip Off Reports on OCWEN Federal Bank Financial ServicesED Magedson - EDitor-in-ChiefEDitor@ripoffreport.combadbusinessbureau.comwww.ripoffreport.com We are not lawyers.We are not a collection agency.We are Consumer Advocates....the victims' advocateWE are Civil and Human Rights ActivistsWe are a Nationwide Consumer Reporting News Agency...by consumers, for consumersDONATIONS may be sent to andUSA Victims and Volunteers respond to:PO Box 310, Tempe, Arizona 85280FAX: 425-799-9729Remember.Don't let them get away with it!Make sure they make the Rip-off Report.Click here to read other Rip Off Reports on OCWEN Federal Bank Financial Services

Saturday, April 5, 2008

I was contacted yesterday by Ocwen.

I was contacted yesterday by Ocwen. The number that showed up on my caller ID was from Orlando, FL. I re-dialed that number and it claims that number is not in service. The same number called me today and it was a recording to tell me to stay on the line. A minute or so later a man from India started asking me questions. He had my previous name prior to marriage and told me I owed them 1500.00 from 18 years ago. I told him I never had a credit card back in 1989 ( I was in high school) he said it was a loan. Well obviously, I never had one of those either I told him. He kept asking me to verify my SS#, which I would not. He didn't even have my married name, my actual address. He did have my birthdate correct, which I told him he can get from in the internet. This is a SCAM! He told me if I would give him my email address that he would send me over this bill. Told him no to that too. I told him if I owed money on a credit card or loan it would have showed up on my credit report for years, which it didn't. I know I had never had either of these things at the age of 18! I would be VERY weary about accepting these calls. I then told him that I wasn't going to give him any information on me, he then said... Are you refusing to pay this bill? Couldn't believe it. I then did a google search for Ocwen and all it talks about is fraud and scams!
Caller ID: 4072491572
Caller: Ocwen financial
Caller Type: Collection Agency

From: http://800notes.com/Phone.aspx/1-866-218-3883

Ocwen Ripped us off from the day we were traded or sold to them Orlando Florida

From: http://www.ripoffreport.com/reports/0/322/RipOff0322436.htm

This company has from the very beginning ripped us off. We recieve fees and penalties when they are not due. We have interest charges that are so high, we could better afford a much bigger house with someone else. Our other complaints are that there is no way to even talk to anyone about our problems. Every time I call to talk to them they say I have yto send a written request to thier research department. Once I do a couple weeks later I get a letter saying all is well.The bigger kick in the pants is that shortly after I send the request I get another letter saying It is going up again!!! When I pay the total amounts due one month, the next month has several more charges. is there any help????
Thanks Larry Jerome, Missouri U.S.A.