Katy, TX
Ocwen has ruined my life now!
I found out I had an ARM in December of 2007. I started their loan modifacation process at the end of Febuary.In April I sent them my deposit to show my agreement with the plan and sent in the loan agreement with the check. I called them to confirm it was received after the check cleared my bank. They said yes. That was on May 2nd.Now its june and it still is not done.
I called Monday June 2nd and they told me that the agreement was not received and that becasue of that the modification is now VOID. and then hung up the phone I had to call back and then the modifcation dept was experianceing high call volume and I would have to leave a message and someone would call me back. It had been 6 hours to find this out by the time someone could talk to me. After I had been on hold and then disconnected on. I did however have someone count how many times I called since May 2nd. It was 16 times. I asked them to read word for word what was in the notes on May 2nd. Of course it was me called to make sure everything was received.
Well then Tuesday of course I never received a call back and so I tried to call again. I talked to a supervisor and they said it was not received either. I had him read May 2nd notes and he said that they callled me to notify me that the loan agreement was not received.
They are lieing to me and changing their stories. I dont know what to do. I am trying to contact lawyers and get help. It is soo expensive though. Any comment or words of advice would be very helpful
KimberlyKaty, TexasU.S.A.
from: http://www.ripoffreport.com/reports/0/337/RipOff0337422.htm
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2 comments:
Same Old Saga--Greedy Ocwen
Go to www.loansafe.org and see if the helpful advisors can give you some guidance on how to fight Ocwen back. They are not attorneys but can advise you if you need to seek legal counsel as your only alternative. There is lots of helpful information on that site and you can educate yourself on your rights and how to deal with the scams and fraud typical of mortgage servicing companies.
You also should send a QWR to Ocwen so that you can check for any violations concerning your original mortgage.
Also filing complaints with HUD and the FTC is important. Contact the news media and Congressmen with all of your pleas for help and stir up everyone you can. Ocwen only knows how to foreclose hastily on people and customer service is not known to them. They are the worst of the worst. Hiring a good attorney might be your last resort as Ocwen moves quickly to foreclose.
Do not trust Ocwen at all.
Actually I have the same problem with a Loan Modification Agreement, they offered me in December 2007, I sent the check and then, they said that they didnt receive the Loan Agreement Signed and they placed my payment as a "Partial Payment" and originating Late Charges, Property Valuation Fees and other freaking and invented Fees.
I made a claim to the Office of Financial Regulation, Division of Finance 200 East GAines Street, Tallahasse, FL 32399
Pleae write a letter to them along with copies of the statements, letters, etc.Send the same letter with proof of the situation at: Federal Trade Commsion, Consumer Response Center, 6 th and Pensylvannia Avenue, NW, Washington DC 20580. We need to push together, this is the only way.We need a lot of people making the claim with the same problem so that the Goverment can do something. I sent the letter and they sent me back a letter stating that they are going to inspect what is going on.
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