Sunday, January 13, 2008

OCWEN Mortgage Company Everytime I call I get another loan expert who advises me differently

OCWEN Mortgage Company Everytime I call I get another loan expert who advises me differently.I finally called and requested an appointment stating I would drive the10 hour required to try to resolve issues. Orlando Florida
*UPDATE *UPDATE ..Wrong ABA number for Ocwen. Called to get a correct one after the bank tried to process. FYI Ocwen's new name is ABA -not really

From: http://www.ripoffreport.com/reports/0/294/RipOff0294230.htm

My note was sold to OCWEN Mortgage Company. !) they allege I am not current in my payments. Finally I saw an attorney who got me a copy of my payment history. The bank called me and is getting copies of checks front and back. Hopefully I will have them next week. 2) I called and asked to meet personally one-on-one with them the end of November. they did not show me the courtesy of a call. This means I would have driven 10 hours to keep the appt. but I was willing in order to resolve the mess! 3) When one calls one gets an international who hardly speaks English making it impossible to communicate. 4) I am told by one loan specialist, we will give you a forbearance; how, much can you give us? Not what is rquired. 5) I speak to another loan specialist he states i can't afford a forbearance and there is no need. Just pay by the 14th of the month. when I ask for something in writing I can't get it. 5) The company who sold my contract to OWCEN failed to include taxes (escrow) in my note. One loan specialist tells me they will create an Escrow account. 6) speak to another specialist. He refused to do it because I am not current in my payments. 7) each time one speaks to the company there is another story; another twist - I don't believe them and don't trust themif they reposess my home, they will get $112,000.00 that I put down on it. That is what I call a 'steal' and that is what OCWEN is all about. Their voice mail is to the point of rediculous; they keep you on hold 45 minutes to one hours and then one gets not where with them. They are a terrible company and should be put out of business or investigaged by the proper authorities!What gets me is that they are getting away with it!The U.S. Government is investigating frudulaent, questionable conducts of mortgage companys and financers. Is there is anyone that I can be write to requesting an investigation of OCWEN and their bad possibly bad business practices, lack of knowledgeable personnel and 'their refusal to meet with me one on one' as I requested.In order to pay my taxes current and to bring the 'alleged' back payments up-to-day I am borrowin from my retirement, and You know what, OCWEN does not care.They should be put out of business and should definetely be investigated.I hope other OCWEN customers will add their name to the list - if enough do, something will have to be done.LoisWoodbridge, VirginiaU.S.A.

No comments: