Ocwen Bad business to work with

Ocwen Federal is a very bad business. I paid a payment in March 2007 online, and the number was typed in wrong. So instead of calling me and asking for the correct number they have charged my account $98.54 in fees. This place is a joke. And the man who called was so rude to me on the phone, he could not even explain to me in detail the charges. I have had it with this place.